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GENERAL

Where are TOCCA products made?

Do you test on animals? Are your products vegan?

I’m not sure which scent I will like. Who are authorized TOCCA retailers so I can try out TOCCA in person?

There are no authorized TOCCA retailers near me. Do you offer samples?

Product Questions

What ingredients are used to make TOCCA’s fine fragrances and are they safe? Do your fine fragrances contain alcohol?

What ingredients are in your body products?

What ingredients are in your candles?

Any tips on how best to burn my candle?

If I have an allergy, which TOCCA products are safe for me to use

What items can I wash with my Laundry Delicate? Can I use it in the washing machine?

Ordering & Payment

How do I use my discount code?

Do you ship outside the United States?

Do you ship to P.O. Boxes?

How do I know if my order when through?

How can I modify/cancel my order?

How much will shipping within the United States cost?

When will I get my order?

How can I track my order?

Returns & Exchanges

What if my order arrives damaged?

Is my item eligible for return/exchange?